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Warranty Information

At Car Engine Part, we are committed to delivering high-quality auto parts along with exceptional customer service. This page explains the terms and conditions of our coverage policy so you clearly understand your rights and responsibilities when purchasing from us. Whether you purchase used engines with warranty or other quality auto parts, we strive to provide dependable products backed by reliable customer support.

Coverage Details

Our coverage protects against defects in material and workmanship for all eligible parts purchased from us. It is valid for up to 90 days from the date of purchase. If a product fails because of a manufacturing defect during this period, we will repair or replace the part at no additional cost. Customers purchasing used transmissions with warranty receive the same level of protection and service.

Exclusions

While we stand behind the quality of our products, certain situations are not covered. The following conditions may make a claim ineligible:

• Unauthorized Repairs: Any repair performed by unauthorized personnel will void the warranty.
• Improper Installation: If the part is installed incorrectly or modified in any way, the warranty claim may be denied.
• Normal Wear and Tear: Parts that have experienced normal wear and tear or reached the end of their service life are not eligible for warranty coverage.
• Accidental Damage: The warranty does not cover damage caused by misuse, negligence, accidents, or improper handling of any used transmission or other auto part.

Claim Process

To initiate a warranty claim, please follow these steps:

Contact Us: Reach out to our customer service team by phone or email to report the issue. Please provide your order number, a detailed description of the problem, and any supporting documentation.

• Return Authorization: We will issue an RMA (Return Merchandise Authorization) number. This number must be included with the returned item.
• Return the Product: Clearly mark the RMA number on the package and ship the defective part back to us using a trackable shipping service.
• Inspection: Once we receive the item, our technicians will inspect it to determine whether it qualifies for warranty coverage.
• Resolution: If the claim is approved, we will repair or replace the part and return it at no additional cost. If the claim is denied, we will explain the reason and return the original part at your expense.

Limitations of Liability

Under this warranty, Car Engine Part is responsible only for repairing or replacing defective products. We are not liable for incidental or consequential damages resulting from the inability to use our products. This limitation includes labor charges, vehicle downtime, loss of time, towing costs, or any other related expenses. This policy applies equally to customers purchasing used engines with warranty and other replacement components.

Transferability

This warranty applies only to the original purchaser and is non-transferable. If you sell or transfer your vehicle after purchasing used auto parts from us, including a used transmission, the warranty does not transfer to the new owner.

Customer Support

If you have any questions about our warranty policy, please contact our customer support team. We are always ready to assist you with warranty claims and answer questions related to your purchase. Customers who buy used transmissions with warranty can also contact us for complete warranty assistance and claim support.

Conclusion

Car Engine Part is dedicated to providing high-quality products and dependable customer service.

• First, understand our policy before making your purchase.
• Then, you can confidently choose the right used auto part for your vehicle, knowing your investment is protected.

We look forward to serving you in the future. To learn more about our products and services, please visit our website.