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Warranty Information

We at Car Engine Part, are focused upon the quality of our products apart from serving our commitment towards our customers with perfect services.This warranty page provides all the terms and conditions of our warranty policy, that ensures clear understanding of your rights and responsibilities when buying from us.

Warranty Coverage
Our warranty covers all types of shortcomings in material and workmanship for all the parts purchased from us. This warranty covers the period of upto  24 months from the date of purchase. In case the product fails due to a manufacturing defect in that case, we will replace or repair the part without any type of additional cost.

Exclusions from Warranty
We are proud about the quality of our products, but there are certain conditions that can void the warranty. There are certain conditions that are not covered:
Unauthorized Repairs: Any sort of repair made by personnel who is not authorized, will be turn the warranty as  void.

• Improper Installation: In case the part is not installed properly or modified in a certain way, then warranty claim will be denied.
• Normal Wear and Tear: Parts that come across normal wear and tear or have reached end of their service life, are not eligible for any sort of warranty coverage.
• Accidental Damage: Any sort of damage that is the result of negligence, misuse or accident is not covered in warranty.

Claim Process
To initiate a warranty claim, please follow these steps:
Contact Us:You can connect with our customer service team via email or phone number, in case you want to report the issue.Kindly provide us  your order number, a detailed description of the problem, and any supporting documentation.

• Return Authorization: We will issue an RMA (Return Merchandise Authorization) number. This number must be included with the return item.
• Return the Product: Kindly mention the RMA number marked on the package, while shipping the defective part back to us by using the trackable shipping method.
• Inspection: Once, we have received the item, our team will inspect and determine whether it qualifies for the warranty coverage or not.
• Resolution: If we find that your claim is valid, we will either repair or replace the part and return it to you at no cost. In case, the claim is denied, we will provide an explanation and return the original part at your expense.

Limitations of Liability
Car Engine Part’s liability under this warranty is limited to replacement and repair of defective products only. In case any sort of incidental or consequential damage happens due to the inability to use our products. In that case, we will not be liable for any incident.Moreover, this loss is not limited to labor costs, vehicle downtime, loss of time or any other sort of expenses incurred.

Transferability
This warranty applies only to the original purchaser of the product and it is non-transferrable in nature. In case you transfer or sell your vehicle after purchasing parts from us, in that case also the warranty does not extend to the subsequent owners.

Customer Support
If you have got any question regarding our warranty policy or if there is any issue you have come across with our products. In that case kindly connect with our customer support team. We encourage you to connect with us, to get assistance with your claim for warranty.

Conclusion

We at Car Engine Part are dedicated to provide top-quality products backed by reliable services. Once you understand our warranty policy, you can make the perfect decision, while purchasing the used auto part for your vehicle. We look forward to being connected with you in future and taking the decisions accordingly. To get more information about our products and services you can visit our website.